Recent Posts

What is Lurking Behind Your Vanity?

6/25/2020 (Permalink)

Wall covered in Brown and green mold spores from water leak in vanity Colonized mold spores behind a bathroom vanity in Maryville, TN

Mold can be anywhere in your home

Often when mold is located in a home, its found in places that you least expect it. This homeowner in Maryville was not aware of the amount of mold that was hiding behind her vanity. She noticed a small leak under her sink and called SERVPRO of Blount County to evaluate the issue. Our technicians found the extent of damage was more than she expected. Apparently the leak had been going on for some time. Mold can start to develop within 72 hours but remain hidden for a long time. The mold in this home was able to grow due to the faucet that was leaking. 

Mold can become a serious problem and health risk if not dealt with my trained professionals. SERVPRO of Blount County has the experience and equipment to handle any mold damage in Maryville, Alcoa and throughout Blount County. Give us a call at 865-982-2332

Certified: SERVPRO Cleaned - a defensive cleaning program

5/14/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Blount County today at  865-982-2332 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.


3/19/2020 (Permalink)

SERVPRO technician in full personal protective equipment disinfecting surfaces in a commercial building SERVPRO of Blount County are your local experts in cleaning services. Our highly trained technicians adhere to all cleaning and sanitation standards.

SERVPRO of Blount County is Here to Help During This Time of Need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards set forth by the EPA, OSHA, and CDC

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Center for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for Proactive Cleaning

If your home or business needs deep cleaning services, call your local experts today – SERVPRO of Blount County at (865) 982-2332

Call SERVPRO of Blount County: We Are Faster To Any Size Disaster

3/9/2020 (Permalink)

Storms Bring Flooding Problems

Unfortunately, we have seen our fair share of flooding in recent years here in Blount County. According to the National Weather Service Approximately, five percent of all Presidential disaster declarations are associated with flooding. Just because you haven’t experienced a flood doesn’t mean you won’t sometime in the future. About 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

The National Weather Service lists the following most common flood hazards:

  • Flash Flooding
  • River Flooding
  • Dam Breaks/Levee Failure
  • Dry Wash (Heavy Rainfalls in Dry Areas)
  • Snowmelt
  • Ice Damming
  • Burn Scars/Debris Flows
  • Storm Surge and Coastal Flooding from Tropical Storms

When catastrophic water damage happens to you, SERVPRO® Professionals can help at 865-982-2332. We can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible.
SERVPRO® of Blount County Professionals are ready to help make it “Like it never even happened.”

Be Prepared: Fire Prevention & Safety

3/9/2020 (Permalink)

Be Prepared: Fires


Being prepared in an emergency situation is key for both your safety and those around you, but did you know being prepared for any emergency starts well before the actual emergency?

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association  (NFPA). Nearly 60% of home fire deaths resulted from fires in homes with no smoke alarms (40%) or no smoke alarms that were working (18%).

In homes, smoke alarms should be located in every bedroom, outside each sleeping area and on every level, including the basement and upstairs areas. Extra smoke alarms may be recommended or even required in larger homes.

Test smoke alarms monthly by using the test button to ensure that each alarm is functioning properly. Smoke alarms with non-replaceable batteries need the entire alarm unit replaced every 8-10 years. Other alarms that have replaceable batteries should have the batteries replaced every year, while the group units should be replaced every 10 years.

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician, or the American Red Cross.

Be sure your home has a fire emergency plan in-place and it is recommended that you conduct regular fire drills with your family to ensure that everyone is informed on the procedures and steps.

For more information on emergency preparedness, contact your local SERVPRO of Blount County professionals at 865-982-2332.

Winter Heating Safety Tips

3/9/2020 (Permalink)

Winter Heating Safety Tips

When winter weather blows in cold temperatures, use the following safety tips when it comes to heating your home:

  • Always use the proper fuel, specified by the manufacturer, for fuel burning space heaters
  • Remember to turn portable heaters off when leaving the room or going to bed
  • Have heating equipment (HVAC) and chimneys cleaned and inspected every year by a qualified professional
  • Test smoke alarms monthly
  • Keep anything flammable at least three feet from heating sources like a furnace, fireplace, wood stove or portable space heater
  • Make sure all fireplaces have a sturdy screen to prevent sparks from flying into the room

If your home or office does suffer from smoke, soot or fire damage, contact your local SERVPRO® of Blount County Professionals to get your home or business back in order, quickly.

Be Prepared For Floods

3/9/2020 (Permalink)

Flooding can happen fast in many environments. Do you know what you would need in the event it happens in your area? The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water—3+ day supply; one gallon per person per day
    • Food—3+ day supply of non- perishable, easy-to-prepare food
    • Flashlight
    • Battery-powered or hand-crank
    radio (NOAA Weather Radio, if possible)
    • Extra batteries
    • First Aid kit
    • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
    • Multi-purpose tool
    • Sanitation/personal hygiene items
    • Copies of personal documents
    (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance     policies)
    • Cell phone and chargers
    • Family and emergency contact
    • Extra cash
    • Emergency blanket
    • Map(s) of the area
    • Baby supplies (bottles, formula,
      baby food, diapers)
    • Pet supplies (collar, leash, ID, food,
      carrier, bowl)
    • Rain gear

Water Damage Equipment 101

1/15/2020 (Permalink)

Did you know SERPVRO of Blount County has specialty equipment for water damages?  Our technicians area also trained to use them to get your home or business dried as quickly and as thoroughly as possible.

Some of the specialized equipment we utilize:

Moisture Sensors and Probes which are used to detect moisture in carpets, baseboards, walls and other building materials.

Moisture Meters are used to determine the actual moisture content of building materials.  The moisture meter provides accurate readings, allowing SERVPRO of Blount County to monitor the drying process accurately.

Thermohygrometers measure temperature and relative humidity.  With this important information SERVPRO of Blount County water damage professionals can calculate and create an environment most conducive to drying. 

Air Movers push air over the surface of the damp materials helping with evaporation.

Dehumidifiers actually turn the water from vapor to liquid, drawing it out of the air and the wet materials.

It’s not guess work to drying structures, it is actually science! Call SERPVRO of Blount County at 865-982-2332 for trained professionals with the proper equipment to get you dried out quickly!

Storm Safety 101

1/14/2020 (Permalink)

Storm Safety 101

Severe weather and storms can happen anytime of the year.  Did you know that approximately 98% of all presidentially declared disasters are weather-related?  Severe weather leads to around 500 deaths per year and almost $15 billion in damage.  Each year in the United States we have over:

10,000 severe thunderstorms

5,000 floods or flash floods

1,000 tornadoes

2 deadly hurricanes that make landfall

Knowing your risk of severe weather and taking a few simple steps of action can help save your life and possibly the lives of others.

Know Your Risk: The first step to becoming weather-ready is to understand the type of severe weather that typically affects the area where you live and work and how this could impact you, your business and your family.  Check your local forecast regularly, obtain a NOAA Weather Radio and learn about Wireless Emergency Alerts.  Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action: Take the next step by creating a communications plan for your home and business.  Put together an Emergency Kit.  Keep important papers, valuables and medications in a safe place.

Tell Others: Once you have prepared your home and business, share your story with co-workers, neighbors, family and friends on Facebook, Twitter and Instagram.  Your preparedness story will inspire others to do the same.

Winter Heating Hazards

12/20/2019 (Permalink)

Fire Damage in Louisville Fire Damage in Louisville

Winter Heating Hazards

Winter is here and it always bring a change in the weather! The days are shorter, the nights are longer and the temperatures are lower.  To help keep our homes and offices warm and cozy, people often turn to other sources of heat like fireplaces, wood burning stoves and portable space heaters.  Unfortunately, these alternative heating sources are the second leading cause of residential fires.  According to the National Fire Protection Association, those fires account for $893 million plus dollars in damages annually.  Here are several ways to help reduce the risk of a fire in your home or office.

  • Remember to turn all heaters off when leaving the room for good or going to bed.
  • For fuel burning space heaters, always use the proper type of fuel specified by the manufacturer.
  • Keep anything flammable at least three feet from heat sources including furnaces, fireplaces, wood stoves or portable space heaters.
  • Maintain a kid-free zone around open fires and space heaters.
  • Have chimneys cleaned and inspected yearly by a qualified or certified professional.
  • Make sure fireplaces have a sturdy screen to stop sparks from getting into the room or on the flooring. Always allow ashes to cool before putting them in a metal container. Keep the container a safe distance from your home or any out buildings.
  • Test all smoke alarms monthly.
  • Always hire a qualified professional when installing furnaces, water heaters, central heating and air equipment or gas appliances.