Recent Posts

What's Lurking Behind Your Vanity

7/1/2021 (Permalink)

Green and Brown Mold spores behind a vanity Colonized mold spores behind a bathroom vanity in Maryville, TN

Mold can be anywhere in your home

Often when mold is located in a home, its found in places that you least expect it. This homeowner in Maryville was not aware of the amount of mold that was hiding behind her vanity. She noticed a small leak under her sink and called SERVPRO of Blount County to evaluate the issue. Our technicians found the extent of damage was more than she expected. Apparently the leak had been going on for some time. Mold can start to develop within 72 hours but remain hidden for a long time. The mold in this home was able to grow due to the faucet that was leaking. 

Mold can become a serious problem and health risk if not dealt with my trained professionals. SERVPRO of Blount County has the experience and equipment to handle any mold damage in Maryville, Alcoa and throughout Blount County. Give us a call at 865-982-2332

Certified: SERVPRO Cleaned - a defensive cleaning program

5/11/2021 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Blount County today at  865-982-2332 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Improve Your Air Quality

3/22/2021 (Permalink)

Technicians removing a cold air return cover Duct cleaning through a return vent

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the ductwork in your home should be a high priority. In most cases, the HVAC the system has been operating for some time without much attention. Dirty ducts
can circulate odors, contaminants such
as mold, and irritating dust throughout
your home.

A routine part of SERVPRO® of Blount County's service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money.

Duct cleaning may not always be necessary.
SERVPRO® of Blount County 
will inspect your HVAC system and
ductwork and make recommendations
about the best way to address any indoor
air quality concerns. This inspection can
help save you money and provide peace
of mind on the health of your HVAC
system and ductwork.

In some circumstances, such as
after a fire, smoke, or suspected mold
growth, duct cleaning becomes an
essential part of the cleanup process.
In these cases, SERVPRO®
of Blount County can often restore
the HVAC system and ductwork to pre-damage
condition.

If you have a fuel-burning
furnace, stove, or fireplace, the U.S.
Environmental Protection Agency
(EPA) recommends they be inspected
for proper functioning and be serviced
before each heating season to protect
against carbon monoxide poisoning.
The SERVPRO® of Blount County Duct Cleaning

The system is proven and cost-efficient.
Unlike the majority of duct cleaning
services, SERVPRO® of Blount County uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep,
removing years of dust and grime.

The process begins by using patented equipment, including a roto-scraper, which automatically
adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

Next, a powerful push-pull air delivery and collection system transfers the debris from the
ducting to a 16-gallon container.

Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the
airstream. HEPA filters capture debris and keep the indoor environment clean.

As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning or to schedule an appointment, contact your local SERVPRO® of Blount County. - 865-982-2332

Flooding Can Happen In Maryville, TN

3/8/2021 (Permalink)

Home flooding below staircase. Flooded home in the Maryville/Alcoa area with 2-3 inches of standing water.

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as:

Flash Flooding
River Flooding
Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
Burn Scars/Debris Flows (Caused by Wildfires)
Ice/Debris Jams
Snowmelt
Dry Wash (Caused by heavy rainfall in dry areas)
Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, flood cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Blount County should be your first call. Our professional water restoration technicians have the knowledge and equipment to handle any size water damage, mitigating long term risks for your property and returning it “Like it never even happened.” 

Celebrate Summer Safety

3/8/2021 (Permalink)

Campfire with friends gathered around Campfire with friends gathered around

Summer is a time to enjoy the great outdoors, but it is also important to keep safety in mind. Consider the following tips, provided by the National Fire Protection Association, to keep you and your family safe all summer long.

-When using a charcoal grill, only use starter fluids designed for barbecue grills: do not add fluid after coals have been lit. When using a gas grill, ensure the hose connection is tight; check hoses for leaks. Applying soapy water to the hose will easily and safely reveal any leaks. When camping always use a flame-retardant tent and set up camp far away from the campfire.

-Always build campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. Extinguish the fire before going to sleep or leaving the campsite.

-Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling freshen a campfire.

Call SERVPRO of Blount County: We Are Faster To Any Size Disaster

3/3/2021 (Permalink)

Storms Bring Flooding Problems

Unfortunately, we have seen our fair share of flooding in recent years here in Blount County. According to the National Weather Service Approximately, five percent of all Presidential disaster declarations are associated with flooding. Just because you haven’t experienced a flood doesn’t mean you won’t sometime in the future. About 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

The National Weather Service lists the following most common flood hazards:

  • Flash Flooding
  • River Flooding
  • Dam Breaks/Levee Failure
  • Dry Wash (Heavy Rainfalls in Dry Areas)
  • Snowmelt
  • Ice Damming
  • Burn Scars/Debris Flows
  • Storm Surge and Coastal Flooding from Tropical Storms

When catastrophic water damage happens to you, SERVPRO® Professionals can help at 865-982-2332. We can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible.

Heating Safety Tips

3/3/2021 (Permalink)

Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove or a portable space heater. Have a three foot “kid-free zone” around open fires and space heaters.

Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cold before putting them in a metal container. Keep the container a safe distance away from your home.

Remember to turn portable heaters off when leaving the room or going to bed.

It is recommended by the National Fire Protection Agency (NFPA) that you test both residential and commercial smoke alarms monthly.

Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. This can mitigate any potential risk of damages due to heating of your home.

Most importantly remember that SERVPRO of Blount County, is your go-to fire restoration professional in the Maryville/Alcoa area! Give us a call today (865)982-2332

Severe Weather Safety

2/12/2021 (Permalink)

Lightning strikes as a severe storm hits downtown area Lighting strikes as a severe storm moves closer to downtown Maryville/Alcoa

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms.

According to the National Storm Prediction Center NOAA SPC watch year their are.

- 10,000 severe thunderstorms
-5,000 floods or flash floods
-1,300 tornadoes
-2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage. Knowing your risk severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain an NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook and Twitter Your preparedness story will inspire others to do the same.

The Importance of Cleaning Your Dryer Vents

2/11/2021 (Permalink)

Wiping off a Lint Guard Screen It is important to clean and wipe off your dryer vents to mitigate the risk for any dryer related fires

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these fires happening in your home, SERVPRO® of Blount County can help clean dryer vents and ducts that may have lint buildup. Other tips for keeping your dryer vents clean from the National Fire Protection Agency NFPA include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by snow, a bird’s nest, or other potential obstacles.
Our certified professionals can come out for a free estimate. For more information on cleaning dryer vents, contact SERVPRO® of Blount County at 865-982-2332

Water Drying Equipment

2/1/2021 (Permalink)

Did you know SERPVRO of Blount County has specialty equipment for water damages?  Our technicians area also trained to use them to get your home or business dried as quickly and as thoroughly as possible.

Some of the specialized equipment we utilize:

Moisture Sensors and Probes which are used to detect moisture in carpets, baseboards, walls and other building materials.

Moisture Meters are used to determine the actual moisture content of building materials.  The moisture meter provides accurate readings, allowing SERVPRO of Blount County to monitor the drying process accurately.

Thermohygrometers measure temperature and relative humidity.  With this important information SERVPRO of Blount County water damage professionals can calculate and create an environment most conducive to drying. 

Air Movers push air over the surface of the damp materials helping with evaporation.

Dehumidifiers actually turn the water from vapor to liquid, drawing it out of the air and the wet materials.

It’s not guess work to drying structures, it is actually science! Call SERPVRO of Blount County at 865-982-2332 for trained professionals with the proper equipment to get you dried out quickly!