Recent Posts

Be Storm Smart

12/15/2020 (Permalink)

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of these following intense storms.

10,000 severe thunderstorms

5,000 floods or flash floods

1,000 tornadoes

2 land falling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-works and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Build an emergency supply Kit 

Water (one gallon per person per day)

Food (non-perishable 3-day supply)

Manual can opener

Battery operated radio, preferably a NOAA Weather Radio

Flashlight and extra batteries

First aid kit

Whistle to signal for help

Clothing

Dust masks or bandanas

Plastic sheeting, garbage bags, and duct tape

Wrench or pliers to turn off utilities

Hygiene items

Important documents; copies of insurance policies, identification, and bank account information

Cash

Fire extinguisher

Matches in a waterproof contain

If your home or business experiences storm related damages, call your local professionals at SERVPRO of Blount County. From board ups to dry-outs we are your local Maryville/Alcoa choice for emergency services. 

Flooding in Townsend TN

12/14/2020 (Permalink)

Wet carpet after flooding in Townsend Saturated carpet after the Little River over-flowed into a customers basement in Townsend TN. This flooding was caused by days of consistent raining.

According to the National Weather Service (NOAA) "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as:

Flash Flooding
River Flooding
Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
Burn Scars/Debris Flows (Caused by Wildfires)
Ice/Debris Jams
Snowmelt
Dry Wash (Caused by heavy rainfall in dry areas)
Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, flood cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Blount County can help. They can help you prepare ahead of time with an Emergency Ready Profile (ERP) , or respond immediately to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

Ice Dams can effect East Tennessee

12/14/2020 (Permalink)

Ice dam image (educational) Ice dams occur when your gutter system becomes frozen. Creating a build-up of water that cannot flow away from the home.

SO JUST WHAT IS AN ICE DAM?

In the latest round of winter storms in Maryville TN, ice dams are forming on roofs all throughout the region, resulting in some substantial water damages. Which begs the question, just what exactly is an ice dam?

Simply put, an ice dam occurs when a ridge of ice forms at the edge of a roof, preventing any melting snow from draining as it should, in to the gutter or off of the roof. Water backs up behind the ice dam and can leak into the home, possibly damaging walls, ceilings, insulation, and other interior building materials. (See a diagram of a typical ice dam to the right.)

What are the causes of Ice dams? In most cases, once the roof is covered with snow and ice, it's the result of heat and warm air released into the attic or roof space. Once enough heat and warm air builds up, it can begin melting the bottom layer of moisture on the roof. With no place to drain, water can find its way into the roof, backing up under the shingles.

Most importantly, it's critical to understand that while ice dams can cause water damage to your home, it's not advisable to ever get on a roof to try and "fix" the problem, as a wet, frozen roof is an extremely unsafe environment, even for the trained professional.

Once ice dams are present, there is little to be done that is not potentially harmful to the roof. Using tools to break the ice can result in holes in the roof and damage to shingles. There are professional companies that use steam to mitigate ice dams, but here in Maryville, TN, it's not a common enough occurrence to warrant companies here to have that expertise.

The best way to prevent ice dams is to ensure proper ventilation and insulation within your attic. SERVPRO of Blount County has the capability to mitigate and clean up water damages from the ice dam, but not remove the ice dam itself. It's best to let all the water stop infiltrating before cleaning, as there may be additional extraction and damages that occur. To find out more about our services and storm response, click here.

Building an Emergency Kit

12/14/2020 (Permalink)

Emergency kit for natural disasters in East Tennessee Emergency survival kit created by members of the Ready.gov emergency preparedness group

Be prepared at your home or business with an Emergency Kit. Ready.gov suggest you have enough supplies to last for at least three days. Below are some suggested items to include in your kit.

-3-day supply of non-perishable foods
- Water (one + gallon per person day)
- First-aid kit
- Prescription medication
-Sleeping bag or blankets
- Fire extinguisher
-Hygiene products
-Flashlights
-Extra batteries
-Cell phone charger
-Matches in a waterproof container
-Wrench or pliers to turn off utilities.
-Whistle to signal for help
-Pet supplies
-Infant formula and diapers
-Important documents such as insurance policies, IDs, and bank records in a plastic container.

In the event of a natural disaster or emergency event were to hit Maryville/Alcoa. SERVPRO of Blount County is here to help. Our highly trained employees know how to restore your home or business in a timely manor. Give us a call at 865-982-2332. 

Commercial Disinfecting & Cleaning

12/14/2020 (Permalink)

Pathogen symbol with Here To Help SERVPRO of Blount County is HERE TO HELP with commercial cleaning and disinfecting

When it comes to commercial cleanings in todays age, it’s not something anyone takes lightly. People who work in factory environments are typically in close proximity to one another during their work hours. Right now with The flu and covid-19 going around it’s important for everyone to maintain a safe distance and for these people  social distancing may be difficult. That’s why the fogging and disinfecting revives we provide are so important. We care about your employees' health as much as you do.In fact in a recent study conducted by SERVPRO 87% of people state that how a company handles cleanliness during COVID-19 is a direct reflection of the business itself.

At SERVPRO of Blount County we work quickly and efficiently so your staff and customers can get back in your building. We always want our customers to feel heard during this process. We have highly trained professionals who know the latest techniques and best strategies when it comes to cleaning your office or commercial building. Our products are hospital grade and EPA-approved. The CDC recommends cleaning high-touch surfaces such as counters, tables, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and computers. Other spaces mentioned in the CDC guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving
  • Counters
  • Carpets/Rugs
  • Handrails
  • Elevators
  • Playground Equipment
  • Fitness Equipment

SERVPRO of Blount County can help you and your business get back to doing what you do best. Call us today for your commercial cleaning.

Do You Have Dirty Ducts?

12/14/2020 (Permalink)

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of your local SERVPRO® of Blount County Professional’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary.
In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO® of Blount County Professional can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO® Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, SERVPRO® of Blount County uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

Next, a powerful push-pull air delivery and collection system transfer the debris from the ducting to a 16-gallon container.

Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.

As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

Improve Your Air Quality

12/14/2020 (Permalink)

The ventilation system is often the biggest culprit in poor Indoor Air Quality but you can help change that! Inspecting the ductwork in your home should be a high priority. In most cases, the HVAC the system has been operating for some time without much attention. Dirty ducts
can circulate odors, contaminants such as mold, and irritating dust throughout your home.

A routine part of SERVPRO® of Blount County's service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money.

Duct cleaning may not always be necessary.
SERVPRO® of Blount County 
will inspect your HVAC system and
ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can
help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as
after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process.

In these cases, SERVPRO®
of Blount County can often restore
the HVAC system and ductwork to pre-damage
condition.

If you have a fuel-burning
furnace, stove, or fireplace, the U.S.
Environmental Protection Agency
(EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning.

The system is proven and cost-efficient. Unlike the majority of duct cleaning services, SERVPRO® of Blount County uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep,
removing years of dust and grime.

The process begins by using patented equipment, including a roto-scraper, which automatically
adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

Next, a powerful push-pull air delivery and collection system transfers the debris from the
ducting to a 16-gallon container.

Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the
airstream. HEPA filters capture debris and keep the indoor environment clean.

As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning or to schedule an appointment, contact your local SERVPRO® of Blount County.

Leave the Hassle of Board-ups to the Professionals

12/14/2020 (Permalink)

Boarded up windows before a hurricane storm Boarded up windows prior to a hurricane moving into the area

Whether after a fire, storm, or other structural disasters, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even
worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

Your SERVPRO® Franchise Professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

Winter Heating Hazard

12/9/2020 (Permalink)

Roof fire damage in Louisville After effect of a attic fire in Louisville

Winter Heating Hazards

Winter is here and it always bring a change in the weather! The days are shorter, the nights are longer and the temperatures are lower.  To help keep our homes and offices warm and cozy, people often turn to other sources of heat like fireplaces, wood burning stoves and portable space heaters.  Unfortunately, these alternative heating sources are the second leading cause of residential fires.  According to the National Fire Protection Association, those fires account for $893 million plus dollars in damages annually.  Here are several ways to help reduce the risk of a fire in your home or office.

  • Remember to turn all heaters off when leaving the room for good or going to bed.
  • For fuel burning space heaters, always use the proper type of fuel specified by the manufacturer.
  • Keep anything flammable at least three feet from heat sources including furnaces, fireplaces, wood stoves or portable space heaters.
  • Maintain a kid-free zone around open fires and space heaters.
  • Have chimneys cleaned and inspected yearly by a qualified or certified professional.
  • Make sure fireplaces have a sturdy screen to stop sparks from getting into the room or on the flooring. Always allow ashes to cool before putting them in a metal container. Keep the container a safe distance from your home or any out buildings.
  • Test all smoke alarms monthly.
  • Always hire a qualified professional when installing furnaces, water heaters, central heating and air equipment or gas appliances.

How Long Does The Water Damage Drying Process Take?

11/27/2020 (Permalink)

Wet carpet in a Maryville Basement After heavy rains, a saturated carpet in the basement of a Maryville home

How Long Does The Water Damage Drying Process Take?

Water damages can take from 2-10 days, with an average of 3-4 days to dry out depending on several factors such as the type and source of water, how long before the water was discovered, the square footage affected, and they type of building materials affected.

Three Types of Water Damages

Water damages are put into three categories based on where the water came from:

Category One is clean water from burst pipes and only needs to be dried

Category Two is gray water that must be disinfected and dried

Category Three is black water that often contains raw sewage and requires the removal of solid waste, disinfection, removal of building materials and drying

The Duration of the Damage

The longer building materials have been exposed to water, the more extensive and lengthy the restoration process. Standing water that goes unnoticed for hours or even days can lead to more severe secondary damage.

The Extent of the Damage

Extensive damage due to major flooding will likely take longer to restore than a smaller area affected by a broken pipe, leak or backup.  Account for the square footage exposed to water when estimating the length of the restoration process.

The Building Materials Affected

Certain building materials require special consideration when drying.  Hardwood floors in particular can prolong the duration of the cleanup.  Hardwood floors should be dry all way down to the concrete or floor joist before being repaired or replaced. Also water trapped under vinyl or laminate floors, behind or under cabinets, or inside wall cavities can all lead to extended drying times.

Regardless of the conditions in your home or business in Alcoa or Maryville, TN, you can count on the expertise and equipment of the restoration professionals at SERVPRO of Blount County. Call us to quickly start to remove the water from your property and start the restoration process at 865-982-2332.