Recent Posts

Water Damage Equipment 101

1/15/2020 (Permalink)

Did you know SERPVRO of Blount County has specialty equipment for water damages?  Our technicians area also trained to use them to get your home or business dried as quickly and as thoroughly as possible.

Some of the specialized equipment we utilize:

Moisture Sensors and Probes which are used to detect moisture in carpets, baseboards, walls and other building materials.

Moisture Meters are used to determine the actual moisture content of building materials.  The moisture meter provides accurate readings, allowing SERVPRO of Blount County to monitor the drying process accurately.

Thermohygrometers measure temperature and relative humidity.  With this important information SERVPRO of Blount County water damage professionals can calculate and create an environment most conducive to drying. 

Air Movers push air over the surface of the damp materials helping with evaporation.

Dehumidifiers actually turn the water from vapor to liquid, drawing it out of the air and the wet materials.

It’s not guess work to drying structures, it is actually science! Call SERPVRO of Blount County at 865-982-2332 for trained professionals with the proper equipment to get you dried out quickly!

Storm Safety 101

1/14/2020 (Permalink)

Storm Safety 101

Severe weather and storms can happen anytime of the year.  Did you know that approximately 98% of all presidentially declared disasters are weather-related?  Severe weather leads to around 500 deaths per year and almost $15 billion in damage.  Each year in the United States we have over:

10,000 severe thunderstorms

5,000 floods or flash floods

1,000 tornadoes

2 deadly hurricanes that make landfall

Knowing your risk of severe weather and taking a few simple steps of action can help save your life and possibly the lives of others.

Know Your Risk: The first step to becoming weather-ready is to understand the type of severe weather that typically affects the area where you live and work and how this could impact you, your business and your family.  Check your local forecast regularly, obtain a NOAA Weather Radio and learn about Wireless Emergency Alerts.  Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action: Take the next step by creating a communications plan for your home and business.  Put together an Emergency Kit.  Keep important papers, valuables and medications in a safe place.

Tell Others: Once you have prepared your home and business, share your story with co-workers, neighbors, family and friends on Facebook, Twitter and Instagram.  Your preparedness story will inspire others to do the same.

Winter Heating Hazards

12/20/2019 (Permalink)

Fire Damage in Louisville Fire Damage in Louisville

Winter Heating Hazards

Winter is here and it always bring a change in the weather! The days are shorter, the nights are longer and the temperatures are lower.  To help keep our homes and offices warm and cozy, people often turn to other sources of heat like fireplaces, wood burning stoves and portable space heaters.  Unfortunately, these alternative heating sources are the second leading cause of residential fires.  According to the National Fire Protection Association, those fires account for $893 million plus dollars in damages annually.  Here are several ways to help reduce the risk of a fire in your home or office.

  • Remember to turn all heaters off when leaving the room for good or going to bed.
  • For fuel burning space heaters, always use the proper type of fuel specified by the manufacturer.
  • Keep anything flammable at least three feet from heat sources including furnaces, fireplaces, wood stoves or portable space heaters.
  • Maintain a kid-free zone around open fires and space heaters.
  • Have chimneys cleaned and inspected yearly by a qualified or certified professional.
  • Make sure fireplaces have a sturdy screen to stop sparks from getting into the room or on the flooring. Always allow ashes to cool before putting them in a metal container. Keep the container a safe distance from your home or any out buildings.
  • Test all smoke alarms monthly.
  • Always hire a qualified professional when installing furnaces, water heaters, central heating and air equipment or gas appliances.

Winter Weather Means An Increase In House Fires

11/26/2019 (Permalink)

Every holiday season we unfortunately see an increase in the amount of fires in Maryville, TN. With the holiday season comes cold weather and often the need to add some extra heat. But when you add seasonal décor and extra heat sources, there are added risks involved.

According to FEMA, the Federal Emergency Management Association and NFPA, the National Fire Prevention Association, half of all home fires caused by heating sources occur in the months of December, January, and February. Additionally, 1 in 6 home fires are a result of heating equipment, and 1 in 5 home fire deaths.

Extra precaution should be used to prevent fire damage and recognize the added risks.

  • Place all items including Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles
  • Never use portable generators inside a residence or business. The output of carbon monoxide and fumes can be a silent killer.
  • Install a carbon monoxide detector and inspect it at least once a month.
  • Have a professional inspect your chimney annually to make sure it's operating correctly and cleaned as needed.
  • Never overload outlets with electrical heating sources. Make sure cord are not frayed or worn. No more than one source should be plugged in to one outlet.
  • Keep fire extinguishers serviced and up to date. Always keep one in the kitchen, close to the stove.
  • Always discard used and cooled ashes properly, a minimum of 10 feet away from houses or any building, using a metal container.

To learn more about SERVPRO of Blount County and our fire damage services click here. For more tips on preventing winter fires and education visit and

How Long Does The Water Damage Drying Process Take?

11/25/2019 (Permalink)

How Long Does The Water Damage Drying Process Take?

Water damages can take from 2-10 days, with an average of 3-4 days to dry out depending on several factors such as the type and source of water, how long before the water was discovered, the square footage affected, and they type of building materials affected.

The Type of Water Damage

Water damages are put into three categories based on where the water came from:

Category One is clean water from burst pipes and only needs to be dried

Category Two is gray water that must be disinfected and dried

Category Three is black water that often contains raw sewage and requires the removal of solid waste, disinfection, removal of building materials and drying

The Duration of the Damage

The longer building materials have been exposed to water, the more extensive and lengthy the restoration process. Standing water that goes unnoticed for hours or even days can lead to more severe secondary damage.

The Extent of the Damage

Extensive damage due to major flooding will likely take longer to restore than a smaller area affected by a broken pipe, leak or backup.  Account for the square footage exposed to water when estimating the length of the restoration process.

The Building Materials Affected

Certain building materials require special consideration when drying.  Hardwood floors in particular can prolong the duration of the cleanup.  Hardwood floors should be dry all way down to the concrete or floor joist before being repaired or replaced. Also water trapped under vinyl or laminate floors, behind or under cabinets, or inside wall cavities can all lead to extended drying times.

Regardless of the conditions in your home or business in Alcoa TN, you can count on the expertise and equipment of the restoration professionals at SERVPRO of Blount County. Call us to quickly start to remove the water from your property and start the restoration process at 865-982-2332.

Keeping Wind Damage In Check

11/25/2019 (Permalink)

Keeping Wind Damage In Check

When the weather turns ugly and the winds get strong in Maryville TN, homes aren’t the only structures at risk. Business owners know they have to take steps to protect their buildings. You can’t afford to ignore the risks of high winds.  Here are four ways to protect your commercial building:

Have Tarps and Plywood On Hand

Water damage can destroy the inside of your commercial building.  If you have a damaged roof or missing shingles after a windstorm, tarps and plywood can help control water intrusion. Use these until you have time to schedule a total roof repair.

Anchor Projectiles

Do an exterior walk around at your business before severe weather hits. Pay special attention to possible projectiles.  If you see anything that may fly freely through the air in a storm, you should anchor it.  Move those hazards inside if possible and if not, using a tie-down is often an effective solution.

Clear Trees and Other Debris

Damage to roofing systems can cause a roof leak. If you can keep trees and other debris from crashing through your business’s roof, you can help prevent that from happening. Consider trimming overhanging branches and removing landscape waste a few times a year.

Reinforce Garage-Style Doors

Garage-style doors often do not fare well during inclement weather. These doors are usually large and flimsy. If your business has one you should think about reinforcing it. Lumber or metal rods can increase the chances that your company’s garage doors will ride out the storm with little or no damage. Moreover, if you are expecting heavy rains, you should ensure all doors are securely closed before evacuating ahead of a storm.

In case of any storm damage or water damage resulting from roof damage, call SERVPRO of Blount County at 865-982-2332 to help you get your company back up and running as soon as possible.

Smoke and Other Odors

11/25/2019 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places, including HVAC systems. Unless fast, professional action is taken, these residues and deposits can cause permanent damage and make odors hard to remove.

With technicians certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), SERVPRO® of Blount County provides specialized services and utilizes the best equipment that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO® of Blount County does not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. If you suffer a fire or smoke damage or some other accident and require deodorization services, contact SERVPRO® of Blount County. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

Ready For Whatever Happens

10/21/2019 (Permalink)

Ready for whatever happens.

When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team is poised and “Ready for whatever happens.” With a network of more than 1,700 franchises, the SERVPRO System strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO’s Disaster Recovery Team is trained and equipped to handle the most significant storms.

2016 Houston, TX Flooding: In April, a nearly stationary mesoscale convective system developed over Houston, resulting in widespread rainfall at the rate of 2.4 inches per hour. This was a historic flooding event for Harris County, which saw a total of nearly 18 inches of accumulated rainfall. The Storm Team dispatched 81 crews to over 360 jobs mitigating over $3 million in damages.

2015 Siberian Express: Record sub-zero temperatures caused significant problems for a large portion of the county stretching from Florida to Maine. The Midwest also experienced record-breaking low temperatures resulting in frozen pipes and ice dams, causing major problems for residents. The Storm Team dispatched a total of 257 crews from 108 Franchises to assist local SERVPRO Franchises completing 2000 jobs.

2014 Mid-Atlantic Flooding: Rainfall rates of up to 2 inches per hour caused major flash flooding stretching from Northeast Ohio up to Portland, Maine. Eastern Michigan and Baltimore, Maryland, were also impacted, and 173 crews mitigated over $4.3 million in damages while assisting the local Franchises.

2014 Polar Vortex: Record low temperatures caused by a break in the North Pole’s polar vortex resulted in an unprecedented freezing event, spanning from east of the Rocky Mountains to as far south as Central Florida, affecting all or part of 39 states and 70% of the SERVPRO Franchises System.

2013 Colorado Floods: Heavy rainfall, with amounts up 17 inches in some areas, resulted in widespread flooding in the Fort Collins, Boulder and surrounding Colorado mountain communities, The Disaster Recovery Team responded with 109 crews from Franchises to assist the local SERVPRO Franchises in the emergency response

2012 Hurricane Sandy: Affecting more than 20 states, Sandy left widespread damage and flooding from Florida stretching the entire eastern seaboard to Maine, The Disaster Recover Team placed nearly 1000 crews in the affected areas, representing over 300 SERVPRO Franchises from across the country. Teams traveled from as far as Arizona, California, Oregon, and Washington.

Heating Hazard Maryville TN

10/21/2019 (Permalink)

Fire damage in a maryville home Fire Damage

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. To keep our homes and workplace cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood-burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires caused an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire.

- Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three-foot "kid-free zone" around open fires and space heaters.

- Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cold before putting them in metal containers. Keep the container a safe distance away from your home.

-Remember to turn portable heaters off when leaving the room or going to bed.

-Always use the right kind of fuel, specified by the manufacturer for fuel-burning space heaters.

- Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

- Have an adequate professional install stationary space heating equipment, water heaters, or central heating equipment according to the local codes and manufacturer's instructions.

-Test smoke alarms.

2020 Resolution: Plan Ahead

10/21/2019 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, decide to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO of Blount County will help ensure you are "Ready for whatever happens' in 2020.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. The ERP also establishes SERVPRO of Blount County as your disaster mitigation and restoration provider, giving you access to over 45 years of experience. The ERP is a no-cost assessment; all it requires is a little time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device, putting help at your fingertips.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a massive fire, or an area flood. Having a plan in place helps minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes resolve to be READY.